INFORMATION & QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
Yes, you will receive the exact same product as shown in the picture. We ensure that all our product images are accurate representations, so you can be confident that what you see is what you get. we take great care to ensure the product you receive meets the highest quality standards.

Where can I view my sales receipt?
You can access your sales receipt by logging into your account on our website. Once logged in, navigate to your order history to view and download your receipts for all past purchases.

How can I return an item?
We want you to be completely satisfied with your purchase. If you wish to return an item, please follow our return instructions available on our Returns & Exchanges page. You can initiate the return process by contacting our customer support team with your order details.

Will you restock items indicated as “out of stock?”
We work hard to restock popular items as quickly as possible. If an item is out of stock, you can sign up for an email notification to be alerted when it becomes available again. Please check back regularly or contact our support team for more details.

Where can I ship my order?
Currently, we offer pickup right now in the GTA (Greater Toronto Area),   you can select your shipping address from the available options: 

Pickup in Stores

We are also working on expanding our shipping services to other cities across Canada in the near future. International shipping will be available by mid-2025. Stay tuned for updates, and thank you for your patience

. If you have any specific delivery questions, feel free to reach out to our customer service team for assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS
Have more questions? Our customer support team is here to assist you. You can reach us via email at [Hello@LeavaBeauty.com] or call us at [+4376735508]. We’re always happy to help!